Career Growth In GWFM

Career Journey in the Corporate Ladder

Foundation & Intermediate
Trainee / Sr. Executive
  • WFM Introduction
  • WFM Theory
  • Usage in Business & Organizations
  • Scope of People Supply Chain Management
  • Sub Topics Overview
  • WFM Process Guide
  • Talent Demand and Supply Management
  • Capacity Planning, Forecasting, Planning, Bench Management, Scheduling & Real time Management
Competent
Asst. Manager & Manager
  • Matured Level Understanding in WFM
  • Demand & Supply Management
  • Capacity Planning
  • Forecasting
  • Planning
  • Scheduling
  • Realtime Management
  • Reporting & Analytics
  • Cross Function Integration
  • WFM Learning From Across the Industry
Expert
GM / AVP / Asst. Director / Sr. Manager
  • WFM Leadership – Managing Small Team, Portfolio & Stakeholders
  • Creating Staffing plan for multiple Business scenarios
  • Administering- Bench, Utilization, Resource Optimization
  • Execution / Implement of WFM Strategy
  • Managing Analytics & Reports
  • Ensuring the Process adherence
  • WFM Quality Assurance
  • WFM Audit
Advanced
Director / WFM Head
  • Leadership Training Managing Large team , Portfolio and Stakeholders
  • Building WFM Strategy
  • Process defining and Implementation
  • Forecasting and Big Data management
  • Advance Planning and Revenue Improvement Model
  • Advance Scheduling to Better improvement Seat Utilization
  • WFM Gamification
  • Managing Reskilling ,Upskilling and Cross skilling practices
  • COPC - Customer Experience Management Services
Thought Leader
VP / COO Global WFM Head
  • Thought Leadership Management
  • Building WFM branding and positioning
  • Strong Stakeholder & Client Management
  • Building WFM Innovation and aligning with the business landscape
  • Cost Optimization and Revenue improvement
  • Building Strategy for Reskilling, Upskilling and Cross skilling
  • Continuous improvement of Process
  • WFM Maturity Model
  • Command Center setup
  • Advancement of Automation
  • WFM Introduction
  • WFM Theory
  • Usage in Business & Organizations
  • Scope of People Supply Chain Management
  • Sub Topics Overview
  • WFM Process Guide
  • Matured Level Understanding in WFM
  • Demand & Supply Management
  • Capacity Planning
  • Forecasting
  • Planning
  • Scheduling
  • Realtime Management
  • Reporting & Analytics
  • WFM Leadership – Managing Small Team, Portfolio & Stakeholders
  • Creating Staffing plan for multiple Business scenarios
  • Administering- Bench, Utilization, Resource Optimization
  • Execution / Implement of WFM Strategy
  • Managing Analytics & Reports
  • Ensuring the Process adherence
  • WFM Quality Assurance
  • WFM Audit
  • Leadership Training Managing Large team , Portfolio and Stakeholders
  • Building WFM Strategy
  • Process defining and Implementation
  • Forecasting and Big Data management
  • Advance Planning and Revenue Improvement Model
  • Advance Scheduling to Better improvement Seat Utilization
  • WFM Gamification
  • Managing Reskilling ,Upskilling and Cross skilling practices
  • Thought Leadership Management
  • Building WFM branding and positioning
  • Strong Stakeholder & Client Management
  • Building WFM Innovation and aligning with the business landscape
  • Cost Optimization and Revenue improvement
  • Building Strategy for Reskilling, Upskilling and Cross skilling
  • Continuous improvement of Process
  • WFM Maturity Model
  • Command Center setup
  • Advancement of Automation

Benefits of Membership

Membership of the GWFM confers professional recognition of your standing in the industry, allowing the use of the designatory letters.
  • Access to local city GWFM Events.
  • Social Media Membership.
  • Access to Global WFM Learning Management System.
  • Access to Monthly Webinars.

Meeting

Membership of the Institute confers professional recognition of your standing in the industry, allowing the use of the designatory letters.

  • Use of the official designation of the Institute.
  • Invitations to all of our Institute networking events.
  • Access to our Continuous Professional Development program and Online Portal.
  • Access to our job opportunities page, exclusive to members.

Research

Membership of the Institute confers professional recognition of your standing in the industry, allowing the use of the designatory letters.

  • Use of the official designation of the Institute.
  • Invitations to all of our Institute networking events.
  • Access to our Continuous Professional Development program and Online Portal.
  • Access to our job opportunities page, exclusive to members.
Seminars
certification
Leadership
Start-ups