By Ritesh Parswani:- Co-Founder at WFM eLearning & Former Sr. Director WFM, Trascom Top 5 workforce planning mistakes in a contact center “Why are we not getting volumes according to our
Praveen Kamath General Manager And HR Head Global Delivery And Enablement WIPRO The role of the HR professional is becoming increasingly complex and labor-intensive in this thriving economy where readily
By Dr. Pramod Sadarjoshi Disruptive landscape calls for Disruptive measures. The blitzkrieg of Digital Economy that is sweeping the entire gamut of business ecosystem has made Digital HCM an imperative.
[caption id="attachment_14170" align="aligncenter" width="231"] Dr. Shivakumar Rudrappa[/caption] GWFM research says “There are No Great Workforce Management (WFM) Tools in IT Industry so far”, 20 Billion USD opportunity exists. Whereas most of